Terms & Conditions
Last Updated: March 16, 2026
Please read these Terms and Conditions carefully before making a purchase on ImprobableCollapse.com. By placing an order, you agree to be bound by the terms below.
1. About Us
This website is operated by Improbable Collapse. Throughout these terms, “we,” “us,” and “our” refer to Improbable Collapse. “You” refers to the customer visiting or purchasing from this site.
2. Product
We sell a single physical DVD film. All product descriptions, images, and details are provided in good faith and are as accurate as possible. The DVD is intended for personal, non-commercial home viewing only.
3. Orders & Payment
By placing an order, you confirm that all information you provide — including your name, shipping address, and payment details — is accurate and complete. We reserve the right to cancel any order we believe to be fraudulent or in violation of these terms. Payment must be made in full at the time of purchase.
4. Shipping
We ship within the United States. Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by carriers or circumstances outside our control. You will receive confirmation once your order has shipped.
5. All Sales Are Final
All purchases are final. We do not offer refunds, returns, or exchanges. Please review your order carefully before completing your purchase. If your DVD arrives damaged or defective, contact us at the email below within 7 days of delivery and we will work to resolve the issue at our discretion.
6. Intellectual Property
The DVD and all content contained on it — including but not limited to the film, artwork, and audio — are protected by copyright law. Purchase of the DVD grants you a limited, non-transferable license for personal home viewing only. You may not reproduce, distribute, publicly screen, broadcast, upload, or resell the content in any form.
7. Limitation of Liability
To the fullest extent permitted by law, Improbable Collapse shall not be liable for any indirect, incidental, or consequential damages arising from your purchase or use of this product. Our total liability to you shall not exceed the amount you paid for your order.
8. Privacy
Your personal information is used solely to process and fulfill your order. We do not sell or share your data with third parties for marketing purposes. Please see our Privacy Policy for full details.
9. Governing Law
These terms are governed by the laws of the United States and the state of Missouri in which Connect the Dots LLC operates, without regard to conflict of law principles.
10. Contact
For any questions about these terms or your order, please contact us through the contact page on this website.
By completing a purchase on this site, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.